📚 Module 1:Emotional intelligence development✅

Introduction to Computer

    » Emotional intelligence development

  1. Understanding the five components of emotional intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
  2. Recognizing and managing your own emotions in different situations
  3. Developing self-control and staying calm under pressure
  4. Practicing empathy to understand others’ perspectives and feelings
  5. Improving interpersonal communication through emotional awareness
  6. Managing stress and emotional triggers effectively
  7. Building strong, respectful relationships in personal and professional life
  8. Resolving conflicts with emotional maturity and diplomacy
  9. Enhancing leadership through emotionally intelligent decision-making

📖 Module 2:Relationship building capabilities ✅

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    »Relationship building capabilities

  1. Trust Building: Establishing honesty and reliability in interactions
  2. Effective Communication: Listening actively and expressing clearly
  3. Empathy & Understanding: Valuing others' emotions and perspectives
  4. Consistency & Integrity: Maintaining respectful behaviour across situations
  5. Conflict Resolution: Addressing misunderstandings calmly and constructively
  6. Mutual Support: Offering help and celebrating others’ successes
  7. Networking Skills: Initiating and maintaining professional relationships
  8. Team Collaboration: Cooperating with others to achieve shared goals
  9. Respect for Diversity: Embracing different backgrounds, ideas, and cultures

📖 Module 3: Effective communication skills ✅

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»Effective communication skills

  1. Clarity of Thought: Speaking with purpose, precision, and simplicity
  2. Active Listening: Focusing fully, responding appropriately, and showing interest
  3. Non-Verbal Cues: Mastering body language, eye contact, and facial expressions
  4. Tone & Voice Modulation: Adjusting pitch, speed, and emphasis to suit the message
  5. Written Communication: Using clear, professional language in emails and reports
  6. Feedback Skills: Giving and receiving feedback respectfully and constructively
  7. Public Speaking: Organizing ideas and presenting confidently to groups
  8. Overcoming Barriers: Handling language gaps, emotions, and distractions
  9. Communication in Teams: Sharing ideas openly and respectfully during collaboration

📖 Module 4:Career alignment strategies ✅

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» Career alignment strategies

  1. Self-Assessment: Identifying strengths, interests, and core skills
  2. Goal Setting: Defining short-term and long-term career objectives
  3. Industry Awareness: Understanding job market trends and in-demand skills
  4. Skill Mapping: Matching personal skills with career opportunities
  5. Creating a Career Pathway: Planning step-by-step progression in a chosen field
  6. Continuous Learning: Embracing upskilling, certifications, and training
  7. Professional Networking: Building relationships with mentors and industry experts
  8. Resume & Portfolio Building: Showcasing relevant skills and achievements effectively
  9. Regular Review & Adjustment: Evaluating progress and refining goals as needed

📖 Module 5: Informed decision-making✅

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    »Informed decision-making

  1. Problem Identification: Clearly understanding the issue before acting
  2. Gathering Information: Researching facts, data, and possible options
  3. Analysing Pros & Cons: Weighing outcomes, risks, and benefits
  4. Critical Thinking: Questioning assumptions and evaluating evidence
  5. Consulting Experts: Seeking advice from mentors, peers, or industry professionals
  6. Avoiding Emotional Bias: Making choices based on logic, not impulse
  7. Goal Alignment: Ensuring decisions support long-term personal or career goals
  8. Learning from Past Choices: Reviewing previous decisions to improve future judgement
  9. Taking Responsibility: Owning outcomes and learning from results

📖 Module 6:Resilience and adaptability ✅

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    » Resilience and adaptability

  1. Embracing Change: Staying flexible and positive in changing environments
  2. Bouncing Back from Failure: Learning lessons and moving forward confidently
  3. Stress Management: Coping with pressure through calm and control
  4. Problem-Solving Attitude: Tackling setbacks with creativity and determination
  5. Growth Mindset: Believing in self-improvement through effort and learning
  6. Emotional Stability: Managing emotions in tough or uncertain situations
  7. Open to Feedback: Accepting criticism and using it for personal growth
  8. Quick Learning: Adapting to new tools, tasks, and technologies efficiently
  9. Maintaining Focus: Staying goal-oriented even during disruptions

📖 Module 7:Empathy and understanding ✅

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    » Interview Skills & Career Planning

  1. Understanding Emotions: Recognising and respecting others’ feelings
  2. Active Listening: Giving full attention and responding with care
  3. Seeing from Others' Perspective: Putting yourself in someone else’s shoes
  4. Non-Judgmental Attitude: Accepting people without bias or assumptions
  5. Compassionate Communication: Speaking kindly and supportively
  6. Emotional Awareness: Noticing subtle cues like tone and body language
  7. Building Trust: Creating a safe space for open and honest conversations
  8. Supporting Others: Offering help and encouragement during difficult times
  9. Promoting Inclusion: Embracing different backgrounds, beliefs, and experiences

📖 Module 8:Goal setting for personal growth ✅

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    »Goal setting for personal growth

  1. Defining Clear Goals: Setting specific, measurable, achievable, relevant, and time-bound (SMART) objectives
  2. Identifying Priorities: Focusing on goals that align with personal values and ambitions
  3. Creating Action Plans: Breaking down goals into manageable steps and deadlines
  4. Tracking Progress: Regularly reviewing achievements and adjusting plans as needed
  5. Staying Motivated: Using positive reinforcement and visualising success
  6. Overcoming Obstacles: Planning for challenges and developing coping strategies
  7. Seeking Support: Leveraging mentors, peers, and resources for guidance
  8. Celebrating Milestones: Recognising and rewarding progress to build momentum
  9. Continuous Reflection: Learning from experiences to refine future goals

📖 Module 10:Key Components of Effective Leadership ✅

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    » Key Components of Effective Leadership

  1. Vision: Setting a clear, inspiring direction for the team or organisation
  2. Communication: Conveying ideas clearly and listening actively
  3. Integrity: Demonstrating honesty, ethics, and consistency in actions
  4. Empathy: Understanding and valuing team members’ perspectives and feelings
  5. Decision-Making: Making timely, informed choices even under pressure
  6. Accountability: Taking responsibility for outcomes and encouraging ownership in others
  7. Motivation: Inspiring and energising the team to achieve goals
  8. Adaptability: Responding flexibly to change and challenges
  9. Conflict Resolution: Managing disagreements constructively to maintain harmony

📖 Module 10:Key Components of Effective Leadership ✅

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    » Key Components of Effective Leadership

  1. Questioning Assumptions: Challenging accepted ideas and seeking evidence
  2. Analyzing Information: Breaking down complex data into understandable parts
  3. Evaluating Arguments: Assessing the validity and logic behind statements
  4. Problem Identification: Clearly defining issues before attempting solutions
  5. Logical Reasoning: Connecting ideas coherently to draw sound conclusions
  6. Open-Mindedness: Considering diverse viewpoints without bias
  7. Decision Making: Using evidence-based analysis to choose the best course of action
  8. Reflective Thinking: Reviewing outcomes to learn and improve future decisions
  9. Creative Solutions: Thinking outside the box to find innovative answers

📖Module 11:Problem-Solving Skills

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    » Problem-Solving Skills

  1. Identifying the Problem: Clearly defining the issue before taking action
  2. Root Cause Analysis: Finding the underlying reason, not just the symptoms
  3. Gathering Relevant Information: Researching data, facts, and possible solutions
  4. Brainstorming Ideas: Generating multiple options creatively
  5. Evaluating Options: Comparing possible solutions for effectiveness and impact
  6. Decision-Making: Choosing the best course of action based on logic and evidence
  7. Implementing the Solution: Putting the plan into action efficiently
  8. Monitoring Results: Checking if the solution works and adjusting if needed
  9. Learning from Experience: Reflecting on what worked and what didn’t for future improvement

📖Module 12:English Speaking

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    »English Speaking

  1. Pronunciation Practice: Speaking clearly with correct word sounds
  2. Basic Grammar Usage: Using proper tenses, sentence structures, and vocabulary
  3. Daily Conversation Skills: Practising everyday dialogues for fluency
  4. Public Speaking Confidence: Delivering ideas clearly in front of an audience
  5. Listening & Comprehension: Understanding spoken English through active listening
  6. Vocabulary Building: Learning and applying new words in real contexts
  7. Accent Neutralisation: Speaking in a clear, neutral tone understandable globally
  8. Interactive Activities: Role-plays, group discussions, and storytelling sessions
  9. Confidence Building: Overcoming hesitation and fear of speaking

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